Find clear answers about plans, credits, generation history, account access, and how to get started faster with ShadowEdge AI.
You can create image assets, motion-ready visuals, edited compositions, and repeatable creative outputs for personal, commercial, and production workflows.
Yes. You need to sign in before using workspace tools, viewing generation history, managing credits, or accessing account-level features.
After signing in, go to your workspace to access image generation, video generation, account tools, and your generation history.
Credits are consumed when generation jobs are submitted. The actual credit usage depends on the workflow, model, quality level, and output type.
Yes. Your account page shows remaining credits and used credits so you can track your active balance and total consumption more clearly.
Parallel generation means how many jobs you can run at the same time. Higher plans support more simultaneous generation tasks and faster production throughput.
You can review your completed, failed, and in-progress jobs in the History page. Filters help you quickly narrow results by type or status.
Yes. Failed jobs remain visible in history so you can review the prompt, status, error details, and retry your workflow if needed.
Yes. When an output URL is available, you can open the result directly from your History page.
After signing in, click the avatar in the top navigation area and choose Logout from the dropdown menu.
Yes. Team-focused plans are designed for shared workflows, repeatable structures, and production coordination across multiple users.
Use the Contact Support button on this page or go to the contact page if you need plan guidance, technical help, or production-level support.
Start building, manage your account, and review your generation workflow in one place.